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Privacy Policy

A legal disclaimer

Last Updated: March 2026

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NorthVitals respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, northvitals.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

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By using our Site, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect several types of information from and about users of our Site, including:

Personal Information

Personal information you voluntarily provide may include:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed through third-party payment processors)

  • Account login credentials

  • Purchase history

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Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website addresses

  • Cookies and tracking technologies

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2. How We Use Your Information

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We use collected information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Improve website functionality and user experience

  • Send transactional emails such as order confirmations

  • Send marketing communications (if you opt-in)

  • Detect fraud or security threats

  • Comply with legal obligations

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3. Cookies and Tracking Technologies

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Our Site may use cookies, pixels, and similar technologies to:

  • Remember user preferences

  • Analyze website traffic and behavior

  • Improve marketing performance

You can modify your browser settings to decline cookies, though doing so may affect certain site features.

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4. Third-Party Services

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We may share information with trusted third-party service providers necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Website analytics services

  • Customer support platforms

These providers are contractually obligated to protect your information and use it only for the services they provide.

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5. Data Security

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We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be 100% secure.

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6. Product and Research Use Notice

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Products sold on this Site may be intended for research or laboratory purposes only, unless otherwise explicitly stated.

We do not collect, store, or process personal medical information through this Site, and our products are not intended to diagnose, treat, cure, or prevent any disease.

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7. Data Retention

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We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain financial and transaction records

  • Comply with legal and regulatory obligations

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8. Your Privacy Rights

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Depending on your location, you may have rights regarding your personal data, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

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9. Children’s Privacy

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Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

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10. International Data Transfers

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If you access our Site from outside the country in which our servers are located, your information may be transferred across international borders and stored in jurisdictions with different data protection laws.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will become effective immediately upon posting.

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12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

[Company Name]
[Business Address]
Email: [contact email]
Website: [website URL]

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